Privacy Policy

Welcome to Jointly! Jointly (referred to as "we", "us", or "our") runs the online platform available at https://usejointly.com (hereinafter the “Service”).

This Privacy Policy outlines how we collect, use and look after your data when you use our Service. By using the Service, you’re agreeing to the practices described here. This Privacy Policy, along with our Terms and Conditions, forms the agreement between you and us.

Effective from 1st July 2025

1. Definitions

  • Personal Data: Any info that identifies you directly or indirectly.
  • Usage Data: Info automatically collected when you interact with the Service (like how long you stay on a page).
  • Cookies: Small files stored on your device to help us understand your preferences.
  • Data Controller: That’s us - we decide how and why your personal data is used.
  • Service Providers: Third-party companies we work with to help us run the Service.
  • Data Subject: That’s you, the person the data is about.
  • The User: You, using our Service and providing data.

2. Information Collection and How We Use It

2.1 Personal Data

We may collect personal details like:

  • Email address
  • Cookies and usage data
    We might use these to send you newsletters, marketing updates or helpful info. You can opt out any time via the unsubscribe link.

2.2 Usage Data

This includes info like IP address, browser type, time on site and pages visited. We use it to understand how our Service is used.

2.3 Cookies & Tracking

We use cookies to make the site work better for you. Types of cookies include:

  • Session cookies for site functionality
  • Preference cookies to remember settings
  • Security cookies for protection
  • Advertising cookies to show relevant ads

You can manage cookie preferences in your browser settings.

2.4 Why We Use Your Data

Here’s what we use your data for:

  • Keeping the Service up and running
  • Letting you know about updates
  • Providing support
  • Analysing usage to make things better
  • Preventing technical issues
  • Sending helpful info (unless you say no)

2.5 Data Retention

We keep your data only as long as necessary, for legal, operational or analytic reasons.

2.6 Data Transfers

Your data might be stored or processed outside your location—but always securely and in line with this Policy.

2.7 Sharing Your Data

We may share data:

  • When required by law
  • As part of a business transaction
  • With our partners who help us run things
  • If you’ve given us permission

2.8 Data Security

We take security seriously. While no method is 100% secure, we use best practices to protect your info.

3. Your Rights (UK GDPR)

If you're based in the UK, you have rights under UK GDPR:

  • Access your data
  • Correct any errors
  • Request deletion
  • Restrict processing
  • Object to processing
  • Move your data
  • Withdraw consent

We may ask for ID to confirm it's you making the request. More info: www.ico.org.uk.

3.1 Erasure

If you want your data deleted, we’ll either remove it or anonymise it. This might limit how you use the Service, but we won’t ever discriminate against you for making the request.

3.2 We Don’t Sell Data

We never sell or rent your personal data. Ever.

4. Service Providers

We work with trusted third parties for analytics, hosting and more. They access your data only to perform agreed services—and never use it for anything else.

5. Google Analytics

We use Google Analytics to understand how people use the site. Google may use this data across its network. You can manage your preferences via Google Ads Settings or install the opt-out browser add-on.

6. Behavioural Remarketing

We may use Google Ads and Facebook for remarketing. These services show you ads based on previous visits. You can opt out via:

7. Payments

We use Stripe for payments. We never store your card details. Stripe complies with PCI-DSS standards. Read Stripe’s policy here: Stripe Privacy Policy

8. Links to Other Sites

Our site might link to third-party tools like SharePoint or Jira. We’re not responsible for their policies, so please check their sites directly.

9. Under 14s

Our Service isn’t for children under 14. If we learn a child has shared data with us, we’ll remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we do, we’ll notify you on the site or by email and update the effective date.

11. Contact

Questions? Drop us a line at: hello@usejointly.com